Telecommunications Industry Ombudsman

MarkerPO Box 276, Collins Street West, Melbourne, VIC 3000
Phone1800 062 058
Fax1800 630 614

Our office hours are 9:00am to 5.30pm Monday to Friday, Australian Eastern Standard Time (Australian Eastern Daylight Time when daylight savings is in effect)

If you have made a complaint to your telecommunications service provider and it is unresolved, you can lodge a complaint with us online. Have any relevant information handy when you lodge your complaint, for example, dates of important events and names of people you have spoken to.

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